Our results-oriented service and support team is Available 24X7X365 to address your maintenance, upgrade, and operational needs.


In order to adequately support the long-range success of its clients, RFID Systems delivers quality cost-effective products and accurate, reliable, and timely customer service and support.

Help Desk

RFID Systems Inc. provides 24/7 customer support.  During normal office hours (8:00am to 5:00pm Central Time Zone, Monday through Friday), please contact us at 1-800-381-1529.  

For after hours support, please contact us at 1-254-718-9272

Customer Support Desk

Downloads

This link provides secure online access to application updates and enhancements.  Updates are typically delivered via web, CD or tape; however, through this link you can download specific fixes and emergency patches via the web.

Reminder:  If installing packets between releases all packets must be installed in order.

Downloads

Live Demo, Training and more

Powered by the WebEx™ Interactive Global Network, RFID Systems' Project Leaders are able to conduct company meetings anywhere anytime. The RFID Systems' Sales Team is able to present a REAL-TIME LIVE DEMO to our future customers.

When appropriate, this technical support solution enables RFID Systems to facilitate customer support, training demonstrations, and answer questions through a real-time demonstration.

Log onto WebEx

Download a Training Request Form

Developer's Library

The Developer's Library was put in place to support any development effort associated with the RFID Systems. This includes both our remote development staff and the I.S. Staff of our customers who want to know more about what we do.

FAQs

Confused and want help fast? Review our Frequently Asked Questions section - we add to it on a weekly basis. (note: answers are largely related to the installation and maintenance of RFIDpak)

Frequently Asked Questions

 
   
 
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